Change Style Indicator® Second Edition
How do you respond
to change?
Discover your Change Style. Understand how you naturally approach transformation, new ideas and uncertainty — and learn how to work more effectively with people who see change differently.
Powered by the CSI™ 2 assessment from MHS and delivered through Bureau360.
Same change. Different reactions.
Why do we need to change something that already works?
What's the practical solution?
Why aren't we doing something completely different?
None of them are necessarily wrong. They may simply approach change differently.
CSI™ 2 helps reveal these different preferences so individuals and teams can understand each other, communicate more effectively, and navigate change with greater awareness.
The Three Change Styles
Discover your Change Style
CSI™ 2 explores change preference along a continuum represented by three primary styles.
Conserver
Protect What Works
Conservers typically prefer change that is deliberate, structured and supported by clear reasoning.
Typical orientation
“Before we change it, show me why the current approach no longer works.”
Pragmatist
Make Change Work
Pragmatists tend to focus on practical outcomes and may support change when it solves a real problem and makes sense in the situation.
Typical orientation
“What problem are we actually trying to solve?”
Originator
Challenge What Exists
Originators generally enjoy exploring fundamentally different approaches and may be energized by possibilities, innovation and significant change.
Typical orientation
“What if we approached this completely differently?”
None of the three styles is inherently better than another. CSI™ 2 measures change preference — not personality, intelligence or capability.
Your Change Style shapes more
than your response to change.
It can influence how you interpret ideas, evaluate risk, communicate during transformation and respond to people who approach change differently.
Understand Yourself
Recognize your natural approach to change and the behaviors associated with it.
Understand Others
See why colleagues may respond very differently to exactly the same transformation.
Reduce Change Friction
Identify where different change preferences can create misunderstanding or conflict.
Improve Collaboration
Build stronger conversations between people with different perspectives.
Lead Change More Effectively
Adapt communication and leadership approaches to different change preferences.
Build Change Agility
Develop greater flexibility rather than relying exclusively on your preferred approach.
Your CSI™ 2 Experience
A clear four-step journey
Complete the Assessment
Complete the CSI™ 2 securely online. The assessment contains 20 items and typically takes approximately 2–10 minutes.
Discover Your Change Style
Identify where your preference sits across the Conserver — Pragmatist — Originator continuum.
Receive Your Individual Report
Your report provides personalized insights into your preferred approach to change, including relevant behaviors, possible challenges and strategies for increasing flexibility.
Turn Insight Into Action
Select a professional Bureau360 debrief, coaching session, team workshop or organizational intervention to translate the assessment into practical action.
A Conceptual Look
Your result sits on a continuum
CSI™ 2 places your preference somewhere along a single continuum — from a Conserver orientation through a Pragmatist middle to an Originator orientation.
Illustrative only — not an actual CSI™ 2 report. Your exact position and full profile are revealed in your individual report.
Individual Report
More than a score.
Your CSI™ 2 Individual Report helps you understand your preferred approach to change and provides practical insight into how that preference may influence the way you work with others.
Your report explores
- Your preferred Change Style
- Strength of your preference
- Typical behaviors associated with your style
- Potential challenges
- Perspectives on other Change Styles
- Strategies for increasing flexibility
- Practical application to change and collaboration
Discover your Change Style
Complete the CSI™ 2 assessment and gain a deeper understanding of how you naturally respond to change.
CSI™ 2 Individual Assessment
Your Change Style, decoded
- Online CSI™ 2 Assessment
- Individual CSI™ 2 Report
- Secure Digital Administration
- Personal Change Style Insights
- Practical Development Strategies
Want to go deeper?
CSI™ 2 + Professional Debrief
Assessment results become substantially more useful when converted into reflection and action.
Assessment + Debrief
- CSI™ 2 Assessment
- Individual Report
- 60-minute 1-to-1 Professional Debrief
- Interpretation of Your Change Style
- Discussion of Strengths and Potential Blind Spots
- Personal Change Flexibility Actions
Contact Bureau360 for Pricing
Pricing configured by Bureau360
For HR, L&D & Transformation Teams
Don't just assess people.
Understand how your organization responds to change.
Individual Change Styles become even more powerful when viewed across a team. CSI™ 2 can help organizations understand the mix of change preferences within teams and explore how those differences may influence communication, collaboration and transformation.
Group Report
See change through the eyes of your team
The CSI™ 2 Group Report can aggregate individual preferences to provide a team-level perspective. The group view helps teams explore how their collective Change Styles may influence real transformation.
The group perspective can help teams explore
- their overall Change Style composition
- shared strengths
- possible challenges
- collaboration patterns
- adaptability
- how different perspectives influence transformation
Illustrative Team Example
Illustrative team example only — actual composition is revealed in a CSI™ 2 Group Report.
Bureau360 Change Style Team Lab
Turn assessment into transformation.
A facilitated experience that moves beyond individual reports and helps teams understand how their collective Change Styles influence real organizational change.
Assess
Team members complete CSI™ 2.
→Understand
Explore individual and collective Change Styles.
→Discuss
Surface differences in how the team views current transformation.
→Apply
Apply the insights to an actual organizational change.
→Act
Agree on practical actions to improve collaboration and change effectiveness.
What happens when change hits your team?
Example Scenario
Your organization announces a major digital transformation.
Who Should Use CSI™ 2
Built for people who lead change
Leaders
Understand how your Change Style influences the way you lead transformation.
Teams
Recognize and leverage different perspectives during change.
HR & L&D
Integrate change-awareness into leadership and talent development.
Change Agents
Understand the human dynamics behind different reactions to change.
Coaches
Bring structured insight into conversations about adaptability and transformation.
Project & Transformation Leaders
Improve conversations between people advocating different approaches to change.
Science & Credibility
Built on research. Designed for practical application.
CSI™ 2 is the second edition of the Change Style Indicator® and builds on decades of use in organizational development, coaching and change management. The figures below are officially verified MHS statistics.
α = .81
Internal consistency
r = .80
Short-term stability (≈1–2 weeks)
r = .75
Longer-term stability (≈13–15 weeks)
r = .94
Correspondence with original CSI
These are official MHS figures. CSI™ 2 does not predict transformation success and is not a personality assessment or diagnostic tool.
Assessment by MHS. Delivered by Bureau360.
Change Style Indicator®, CSI™ and CSI™ 2 are products of Multi-Health Systems Inc. (MHS). Bureau360 delivers the assessment, interpretation, debriefs, coaching and organizational applications — and does not claim to have created, owned, developed or validated the CSI™ 2.
Bureau360 provides certified delivery, interpretation and coaching. MHS owns the CSI™ intellectual property.
FAQ
Questions, answered
Change is inevitable.
How you approach it is personal.
Discover how you naturally respond to change — and learn how to work more effectively with people who approach it differently.
CSI™ 2 Assessment by MHS | Delivered through Bureau360